Our Commitment to Player Protection

6vip is dedicated to promoting responsible gaming practices and protecting vulnerable individuals from the potential harms of problem gambling. Since our founding in 2018, we have invested heavily in responsible gaming technology, staff training, and player education to ensure that our platform remains a safe, controlled environment for entertainment.

We recognize that while the vast majority of our 2.5 million Indonesian players enjoy betting on sports like BRI Liga 1 football, playing casino games, and participating in togel (traditional numbers lottery) as harmless recreation, a small percentage may develop problematic gambling behaviors that negatively affect their finances, relationships, and mental health.

This page outlines the responsible gaming tools available on 6vip, provides guidance on recognizing problem gambling warning signs, and directs you to professional support resources. All players must be at least 21 years of age to use our platform, and we strictly enforce this requirement through age verification and document checks during our KYC process.

Remember: gambling should never be viewed as a way to make money, solve financial problems, or escape from personal difficulties. If you find yourself gambling more than you intended, chasing losses, or feeling distressed about your gambling activity, please reach out to our support team or use the self-exclusion tools described below. There is no shame in seeking help — taking control is a sign of strength, not weakness.

Player Protection Tools

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your 6vip account. Once set, deposit limits take effect immediately and cannot be increased for 24 hours, giving you time to reconsider impulsive decisions.

  • Daily deposit limit (e.g., Rp 500,000 per day)
  • Weekly deposit limit (e.g., Rp 2,000,000 per week)
  • Monthly deposit limit (e.g., Rp 5,000,000 per month)
  • Limits apply across all payment methods (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay)

How to set: Log in to your account → Settings → Responsible Gaming → Set Deposit Limits

Time-Out Periods

Take a short break from gambling by activating a time-out period. During a time-out, you cannot log in, deposit funds, or place bets. Your account will be automatically reactivated after the selected period expires.

  • 24-hour cooling-off period
  • 7-day break
  • 30-day break
  • Cannot be cancelled once activated

How to set: Account Settings → Responsible Gaming → Request Time-Out

Self-Exclusion

Self-exclusion is a voluntary commitment to stop gambling for a minimum period of 6 months or permanently. During self-exclusion, your account is closed, you cannot access the platform, and we will block any attempts to create new accounts using your details.

  • Minimum self-exclusion period: 6 months
  • Available periods: 6 months, 1 year, 5 years, permanent
  • Cannot be reversed during the exclusion period
  • Withdraw remaining balance before activating

How to activate: Contact [email protected] or live chat to request self-exclusion

Reality Check

Enable session reminders that notify you about how long you have been playing and how much you have wagered. Reality checks help you stay aware of time spent gambling and prevent extended sessions that may lead to impulsive decisions.

  • Set reminder intervals (30 minutes, 1 hour, 2 hours)
  • View session statistics (time played, bets placed, net win/loss)
  • Choose to continue or log out after each reminder
  • Especially useful for live casino and slot sessions

How to enable: Account Settings → Responsible Gaming → Reality Check Settings

Loss Limits

Set a maximum amount you are willing to lose in a given period (daily, weekly, or monthly). Once you reach your loss limit, you will be prevented from placing further bets until the limit period resets.

  • Daily loss limit
  • Weekly loss limit
  • Monthly loss limit
  • Applies to net losses (total bets minus total winnings)

How to set: Account Settings → Responsible Gaming → Set Loss Limits

Account History Review

Access detailed records of all your betting activity, deposits, withdrawals, and account transactions. Regularly reviewing your account history helps you understand your gambling patterns and identify any concerning trends.

  • View complete betting history with timestamps
  • Download transaction reports (CSV format)
  • Track deposits and withdrawals by payment method
  • Monitor win/loss trends over time

How to access: Account Dashboard → Transaction History

Warning Signs of Problem Gambling

If you or someone you know is experiencing any of the following warning signs, it may indicate a gambling problem that requires intervention and support:

  • Spending more time and money gambling than you intended: Frequently exceeding budgets or time limits you set for yourself
  • Chasing losses: Continuing to bet in an attempt to win back money you have lost, often leading to even greater losses
  • Gambling with money you cannot afford to lose: Using funds meant for rent, bills, groceries, or family expenses to gamble
  • Borrowing money or selling possessions to gamble: Taking loans from friends, family, or financial institutions specifically to fund gambling
  • Neglecting responsibilities: Missing work, school, or family obligations due to gambling activities
  • Lying about gambling: Concealing the extent of your gambling from loved ones or being dishonest about losses
  • Mood changes and irritability: Feeling anxious, depressed, or irritable when not gambling or when trying to cut down
  • Using gambling as an escape: Gambling to forget about problems, relieve stress, or avoid dealing with negative emotions
  • Relationship conflicts: Experiencing arguments with family or friends about your gambling behavior
  • Failed attempts to stop: Repeatedly trying to cut down or quit gambling but being unable to maintain control

If you recognize these patterns in your own behavior, please consider using our self-exclusion tool and seeking professional help immediately.

Are You At Risk? Self-Assessment Questions

Answer these questions honestly to assess whether your gambling may be becoming problematic. If you answer "yes" to several of these questions, we strongly recommend reaching out for support.

1. Do you often gamble longer than you planned?

2. Do you return another day to try to win back money you lost (chasing losses)?

3. Have you borrowed money or sold possessions to finance your gambling?

4. Have you lied to family members or friends about how much time or money you spend gambling?

5. Do you feel guilty, anxious, or depressed after gambling?

6. Have you neglected work, school, or household responsibilities because of gambling?

7. Have arguments with family or friends about your gambling caused relationship problems?

8. Do you gamble to escape from problems or to relieve feelings of stress, anxiety, or depression?

9. Have you tried to cut down or stop gambling but found yourself unable to do so?

10. Do you feel restless or irritable when you try to reduce or stop gambling?

If you answered "yes" to four or more questions, you may be experiencing problem gambling and should consider self-exclusion or professional counseling.

Support Resources & Helplines

You are not alone. Professional help is available, and recovery is possible. Below are support resources for Indonesian residents experiencing gambling problems:

Crisis Helpline

119 (Indonesia Mental Health Hotline)

Available 24/7 for crisis support and counseling referrals

Mental Health Services

Indonesian Psychiatric Association (PDSKJI)

Find qualified mental health professionals specializing in addiction

Support Groups

Gamblers Anonymous Indonesia

Peer support meetings (online and in-person in major cities)

Online Counseling

Indonesian mental health platforms like Into The Light, Riliv, and Halodoc

Confidential chat and video counseling sessions

All support services are confidential. Seeking help is a courageous step toward recovery, and there is no judgment in reaching out for assistance.

Need Help? Contact Our Responsible Gaming Team

Our dedicated responsible gaming support team is available 24/7 to assist with self-exclusion requests, deposit limit settings, or general concerns about your gambling behavior. We treat all inquiries with complete confidentiality and respect.

24/7 Live Chat (Indonesian & English)

When contacting us about responsible gaming concerns, please use the subject line "Responsible Gaming Support" for priority handling.

Additional Responsible Gaming Principles

Never gamble under the influence: Alcohol and drugs impair judgment and can lead to impulsive, irrational betting decisions. Always gamble with a clear mind.

Do not gamble when upset or stressed: Gambling is not a solution to emotional problems. If you are experiencing stress, anxiety, depression, or life difficulties, address those issues directly through healthy coping mechanisms and professional support.

Set a budget before you start: Decide in advance how much money you can afford to lose (money that is not needed for bills, rent, food, or other essentials) and stick to that limit. Never chase losses by depositing more than your budget allows.

Take regular breaks: Continuous gambling sessions can lead to fatigue, poor decision-making, and loss of perspective. Step away from the screen regularly to maintain control and clarity.

Balance gambling with other activities: Gambling should be one of many recreational activities in your life, not the primary focus. Maintain hobbies, social connections, physical exercise, and other interests.

Understand the odds: All casino games and sports betting involve house edge or margin that favors the operator over time. Long-term gambling will statistically result in net losses for most players. Gambling is entertainment, not a reliable income source.

Never gamble to recover debts: If you are in debt, gambling is not the solution. Seek financial counseling and debt management assistance instead.

Protect minors: Never allow anyone under 21 to access your 6vip account or any other gambling platform. Keep your login credentials secure and log out after each session, especially on shared devices.

Learn More About 6vip Policies

Explore our other policies and support resources for complete information about our platform

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